Business Continuity in Medical and Healthcare Services
DOI:
https://doi.org/10.55677/IJCSMR/V4I7-07/2024Keywords:
Business continuity, emergencies, planning, operations, medical system, hospitals, preparedness, disasters.Abstract
"Business Continuity" refers to maintaining business functions or quickly resuming them in the event of major disruption, natural disasters, and humanitarian disasters. There is a difference between the disaster recovery plan and "Business Continuity" planning. A disaster recovery plan focuses mainly on restoring infrastructure and operations after a crisis, making it just one part of a complete "Business Continuity" plan. All organizations must have "Business Continuity" planning for disastrous events and such planning should cover business processes, assets, human resources, business partners, and customers.
Hospitals are organizations in every aspect. The structure of hospitals is a hierarchical structure, in which there is a chain of command and management. General Managers, department managers, and personnel. Also, hospital structures include various infrastructures, each of which is supported by a chain of different supplies. Damage to one of the hospital's structures, or damage to its supply chain, can endanger its survival.
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